Employer Resource Library


As employers, you can help.

Kate Walsh, CEO and Lisa Kelly-Croswell, SVP of HR

The Grayken Center for Addiction at Boston Medical Center (BMC) has designed a set of tools and resources to support your organization in understanding and addressing substance use disorders (SUDs). These tools are free to use, regardless of where or how your organization receives its medical care.

The library is organized in five sections, including tips on engaging your entire organization, ways to educate managers, and sample policies and practices. There are 25 downloadable tools to support making your strategy actionable. Workplaces have varying needs and capacity to institute changes, and not all 25 templates may be right for your organization. However, it's important that all employers begin to think about what they can do to make an impact and support their employees.

We welcome your comments, ideas, or sample practices and invite you to email them or let us know what you think to Grayken.Center@bmc.org.


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Employer Case Study: Blue Cross Blue Shield of Massachusetts

Read our conversation with Ken Duckworth, Medical Director for Behavioral Health at BCBSMA and Katie Quirk, Director of Benefits at BCBSMA, and hear about how they’re combining data and empathy to create organizational change.

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Employer Case Study: Steel Partners

Meet Laura Ingalls, the Wellness Program Manager at Steel Partners, and learn about how executive commitment led her to create a groundbreaking naloxone distribution program. Read more.

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Employer Case Study: Fishing Partnership Support Services

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Employer Case Study: Shawmut Design and Construction

Read our conversation with Shaun Carvalho, Vice President of Safety at Shawmut Design and Construction about addressing substance use disorder in the workforce through proactive engagement.


  • The Massachusetts Health Policy Forum, with support from RIZE Massachusetts, released a policy brief that outlines what some employers, including Boston Medical Center, Fishing Partnership Support Services, Seafood Sam's, The New England Carpenter's benefit Fund, and General Electric, have piloted for their own employees.
  • Michael Botticelli wrote an article for Bay State Builder, the official Magazine of the Home Builders and Remodelers Association of Massachusetts, about what the industry can do to address this issue. In addition, Botticelli and Chief Human Resources Officer Lisa Kelly Croswell also spoke at a meeting hosted by the Associated General Contractors of Massachusetts. Read more about that event here.
  • The Massachusetts Taxpayers Foundation, with support from RIZE Massachusetts, released a report on the massive economic impact of the opioid epidemic affecting hundreds of thousands of people, with costs to the state in the billions. Read the full report here.
  • The President and CEOs of Partners HealthCare, Blue Cross Blue Shield Massachusetts and Boston Medical Center, published a Boston Globe piece on the employer's role in stemming the opioid epidemic, noting that "the business community can use its buying power, its ability to convene community stakeholders, and its respected voice to influence public policies, improve health care coverage, and focus funding in ways that will greatly accelerate the reduction of deaths and negative economic impacts caused by opioid use disorder." Read the entire article here.


Substance use disorders (SUDs) are the most pressing public health crisis of our time and sadly, remain highly stigmatized. This section of the Resource Library will provide information and tools to help assess and engage your organization.

Managers are critical to communicating that your organization cares, and to facilitating access to SUDs information and resources. One way to help your managers is to clarify their role and provide training, tools and resources for them to assist their employees. This way, managers can help create a safe, confidential and stigma-free work environment.

Your SUDs program for employees should help them better understand the SUDs epidemic, tools and resources that are available to them and their family members. It may be helpful to take advantage of annual organizational events like wellness week or a national effort like National Recovery Month, which takes place in September.

Supporting Employees’ Family Members

Employees may have family members struggling with a substance use disorder. There are several ways you can support these employees:

  • Make sure they are educated about what benefits they and their family members may be entitled to, and are able to access evidence-based care. Resources to help families navigate the system are available here, and more information about treatment options is available here.
  • Connect them with family support hotlines, including the Grayken Center’s free helpline for parents and families. See more information here.
  • Consider setting up a family support group for employees, or connecting these employees with a family support group in your area.
  • Make naloxone easily available, and encourage family members to pick up a kit just in case.
  • See more resources available for families at SAMHSA.

As you look to ramp up your SUDs support programs, this section will help you navigate through top-level thinking regarding policies, reviewing and enhancing company resources, and additional possible actions. This will also help you raise awareness of existing resources in your organization, work on reducing benefit spending, and create a more productive and engaged workforce.